At Caroo, even though we have no legal obligation to do so, we do everything we can to make our website accessible. Here is how.
Caroo's Commitment
We are committed to making our website accessible, in accordance with the Belgian law of 8 May 2024 on the accessibility of websites and mobile applications of private sector bodies. This accessibility statement applies to: https://car-oo.be
What is digital accessibility?
Everyone must be able to easily use and consult the information on a website or application, in particular people with a disability and/or using assistive software or specialised hardware (e.g. visual, auditory, physical, cognitive disabilities, etc.).
Digital accessibility therefore means allowing everyone to access the same services, information and products, regardless of their physical, mental, intellectual or psychological abilities.
Compliance Status
This website is partially compliant with the European standard EN 301 549 and the Web Accessibility Evaluation Framework (RAWeb) v1 that implements it, due to the elements listed below.
Non-accessible Content
The content referred to below is not accessible for the following reason(s):
- Some distributed PDFs may not be accessible.
- Some documents shared online (by email or website) may not be compatible with assistive technologies.
- We do not know the accessibility level of the AutoScout24 service that lists our available vehicles.
Content Outside the Scope
The AutoScout24 service does not belong to us.
Accessibility Features
- Text-on-background contrast of at least 4.5:1
- Text zoom possible without distortion or loss of information
- Diversified means of contact
- Page structure compatible with assistive technologies
Preparation of this Accessibility Statement
This statement was prepared on 17 November 2025. The information in this statement is accurate and based on an effective assessment of this website's compliance with the requirements set out in RAWeb 1, such as a self-assessment carried out by the "Caroo" organisation in an internal audit.
Feedback and Contact Details
If you notice an accessibility issue, send us an email at info@car-oo.be: describe your problem and tell us the page concerned. We undertake to reply to you by email within one month at the latest. To remedy the problem sustainably and as far as reasonable, online correction of the accessibility defect will be preferred. If this cannot be done, the desired information will be sent to you in an accessible format according to your wishes:
- in writing in a document or email;
- orally during an interview or by telephone.
Procedure to Ensure Compliance
As the Caroo site does not fall within the scope of the law, you have few options. However, we undertake to respond, as far as possible, to your accessibility requests and needs.